Tag Archives: co-packing

Reasons Why Packaging Designs Fail – Structure

25 Tuesday Jun 2013

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MaryBethApplePieThis is the second post in this 3 part series on why packaging designs fail.  Don’t forget to sign-up to have each post sent directly to your inbox.  You can subscribe at http://www.brianpankratz.com.

Let’s Review
In the last post we talked about three areas to consider when packaging designs fail; design, structure, and marketing.  Last week we focused on design, this week we are reviewing structure.  To read the first weeks post on design, click here.

Define Structure
We all need to be on the same page when talking about “Structure”.  Structure is defined as the materials, construction, and shape of the packaging used to package the product.

So, how can the structure contribute to packaging that fails?  The list below are some examples…

1. Damaged Packaging:  Nothing says, “Don’t buy me,” more than a damaged package.  I am not talking about the consumer inflicted damage by ripping open a package after purchasing it and then returning it to the store.  I’m talking about the packaging not being able to withstand the shipping and handling process involved with getting the product to the retailer.  Choosing the right materials when packaging a product is critical.  Whether it’s deciding the type or thickness of either plastic or paper board, the wrong materials can affect the sale of a product.    Choosing the wrong materials can result in damaged packaging or in some cases, damaged product.  Everyone wants to save on costs, but when packaging doesn’t maintain integrity, the sales of the product suffer.

2. Over Packaged Product: Not only is not protecting a product bad, but over packaging products are also costly.  I remember walking down the aisle in my local big box retailer, and seeing a product the size of my fist packaged in a sealed clamshell that was about twelves inches square in size.  The product was grossly over-packaged and not sustainable in the least bit.

Note:  How can the first two be resolved without issue?  Packaging testing!  Know the specifications needed for your packaging and do testing to ensure the product and packaging will arrive without issue.

3. Poor Security of the Packaging:  One of the main responsibilities of packaging is to protect the product from theft.  Failure to do this can result in huge losses for the retailer and result in higher theft rates of the product and may jeopardize the products ability to be sold at the retail level.  On the other hand, food containers that have tamper-resistant features provide added security.  I was working with a new client, and they informed me that before working with us, nine out of 10 of the products they sent to the retailer were stolen.  The retailer had a clear message for their product that sold for $25 ea., “Get new packaging, or I’ll get new product!”

4. Shelf Presence:  When designing packaging, one of the questions we ask is, “Does this package need to hang, stand, or both?”  It is amazing how many out there seem to skip that question.  Once we understand this question, we now need to find a way for the packaging that we design to POP.  Gaining the attention of the consumer can be done several ways; shapes, colors, graphics, etc.  Determine what would gain command on the shelf and then create something unique.

5. Poor Usability:  Usability refers to packaging that facilitates the use of the product.  Whether it is the perforations of a chip board carton to allow easy dispensing of the product or locking features on a clamshell, it all provides either a positive or negative experience for the consumer.  The key is to create functional packaging that properly assist the consumer with the use of the product.  Creating a positive experience for the consumer shouldn’t end after the purchase is made.

When packaging is designed with the proper structure, it can attract consumers, properly protect, and even prolong the shelf life of the product.  The idea is to create packaging designs that do all of the above.  Create an experience for the consumer that makes them appreciate you for how you have decided to package your product.

To get more information on creating packaging that sells without failing, contact Brian Pankratz at Mercury Plastics, Inc., bpankratz@mercuryplasticsinc.com.

The 4 steps to every consumer purchase – Week 4

19 Friday Apr 2013

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Week 4This week we are wrapping up our series with The 4 Steps To Every Consumer Purchase.  If you missed any of the previous weeks, you can find them here…Week 1 – Scanning, Week 2 – Price, Week 3 – Comparison.

Step 4: The Final Step
Making a purchase is an emotional process.  Manufacturers need to offer products that help the consumer confirm that they are making the right decision.  The last and final step is the Confirmation step.

The Confirmation Step
In this step the product is in the hands of the consumer.  They have reviewed the benefits, features, and price point.  We now have to win the emotional connection with the consumer.  Most consumers have had problems with products they purchased in the past and want to ensure this doesn’t happen again.  They are asking the following questions:

  • Will I have to return this product later?
  • Will this product be easy to use?
  • How long will the product last?
  • Most importantly…do I “feel good” about this purchase?

Feeling Good – Emotional Connection
Yes, it’s true.  Consumers need to feel good as they make the walk to the register with your product in hand. Have you ever purchased a product and shortly after leaving the store felt regret about your purchase?  This is called “buyer’s remorse” and it is a very real emotional response in the buying process.  If, through your packaging you have answered the price (value) and comparison questions, then the potential for a negative emotional response is reduced greatly.  Packaging has the ability to generate excitement about the purchase as well as an eager expectation when the product is removed from the packaging. When all of these steps are in line, you have a successful package. The way your product is packaged matters. Consumers respond when products are packaged with them in mind. They receive the needed confirmation that the product is exactly what they are looking for, this is successful packaging.

When the consumer confirms that you have the best product and they have a sense of security with their purchase, loyalty is built.  Can you think of any products that have a loyal following?  If so, care was put into the way that product was packaged.  Packaging does matter, and those who take the time to understand how to package their product to communicate all 4 steps will have a better chance of building their customer base.

For more information on creating packaging that captures all 4 steps and helps to build customer loyalty, contact Brian Pankratz, bpankratz@mercuryplasticsinc.com.

Don’t miss a week! To get the next post in this series sent directly to your email, subscribe at, www.brianpankratz.com.

The 4 steps to every consumer purchase – Week 3

10 Wednesday Apr 2013

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Week 3Welcome to week 3!  Let’s recap…in week 1, we talked about the Scanning step, creating a package design that attracts the attention of the consumer.  In week 2, we talked about Price, making sure the consumer agrees with your price point.

Step 3:
This week we are going to talk about what happens after the consumer finds your product and then processes the price.  This step is called the Comparison step.

The Comparison Step
In the comparison step the consumer wants to make sure they have selected the best product for their money.  So, even after they find what they like and agree with your price point, the consumer will still compare their choice to make sure their selection is the right one.

It is important to know what role packaging plays in this step.  The way product is packaged can either bring additional value, or give the consumer hesitation in making a purchase.

Things To Think About…
Here are some things to think about when packaging your product:

  • Is your product the highest or lowest priced compared to your competition?
  • How does your competitor pack their product?  If in a bag, a blister pack or clamshell may offer your product a higher perceived value.
  • Does your packaging help the product stand out among the other products?
  • Is your packaging unique?
  • Are the specifications or benefits of your product clearly mentioned?

The Goal
There are many things to think about when creating packaging for products that will be compared to one another.  The goal is to design packaging for your product that has a loud but comforting voice to the consumer.

Each product is different and special consideration should be given to each product before assuming how it should be packaged.  The goal of the comparison step is to offer security to the consumer that your product is better.  Consumers aren’t afraid to spend more money if they know they are getting a better product.  How does your product compare?

For more information on creating packaging that can win the Comparison step, contact Brian Pankratz, bpankratz@mercuryplasticsinc.com.

Don’t miss a week! To get the next post in this series sent directly to your email, subscribe at, www.brianpankratz.com.

The 4 steps to every consumer purchase – Week 2

12 Tuesday Mar 2013

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Week 2Welcome to Week 2 of “The 4 steps to every consumer purchase”. If you missed week 1, you can find it here.

Recap
When consumers shop they follow four steps before they make their purchase. Understanding the pattern and focusing on how this relates to packaging can help to sell more product, while increasing profits. In week one we talked about the first step, scanning. Consumers start the purchasing cycle by letting their eyes scan the products until one specific product wins their attention.

Step 2:
The consumer has now found a product they like, what do they do next? They look at the price.  Seems pretty straight forward, right?  Well it is…but the important thing in this step is to understand what questions the consumer asks after they see the price.

The Questions:
After the consumer views the price of the product, they ask themselves the following questions:

  1. Is the price what I expected to pay for the product?
  2. Am I getting the best product for the money?

Before the consumer looks at the price, they have an idea of what the cost should be.  So, how does packaging play a role in this step?  Simple, more affordable packaging can reduce the overall cost of the product.  The cost of your packaging can help you to be more competitive and win more sales.

There are some simple ways to get cost of out your products packaging without sacrificing quality or overall design.  Reducing the product to package ratio and using alternative recycled materials are good places to start, but there are many other ways to reduce cost.  New designs that can attract more consumers should be considered as well.

The goal is to improve each step of the process.  Creating a new design that is more attractive along with reduced costs in packaging is a great combination that will help to win the sale.

Join us next week as we learn what happens when the consumer isn’t satisfied with the price point of your product.

Don’t miss a week! To get the next post in this series sent directly to your email, subscribe at, www.brianpankratz.com.

To learn more about creating packaging designs that save you money and increase profit, contact Brian Pankratz, bpankratz@mercuryplasticsinc.com.

The 4 steps to every consumer purchase – Week 1

16 Saturday Feb 2013

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Week 1So, how exactly do products get from the store shelf to the checkout?  Understanding the steps of what happens when a consumer enters the store until they reach the check out may help you to sell more product.

Over the next four weeks, I am going to break down the four steps that the average consumer takes before they make their purchase.  With every consumer there is a sequence of events that takes place before a purchase is made.  Understanding what they are and how to capitalize on them will be key if you want to sell more product.

To Clarify
There are three types of purchases: impulse, wants and needs, and predetermined.  I will be covering these later in future posts, but for now we are talking about purchases that may be impulse or wants and needs.

Week 1: Step 1 – Scanning:

The first thing consumers do when they look for product is scan.  They stand in front of the available products and their eyes scan across all of the choices they have.

During the scanning step, the consumer has an idea of what they are looking for.  The consumers eyes scan until the attention of the consumer is attracted to one product.  Unless you can get the attention of the consumer, you will most likely miss the sale.

To help get your product discovered, you must…

  • Design packaging in a way that demands the attention from the consumer and that can be easily spotted or recognized.
  • Create features in your packaging that are unique.
  • Add interactive features that draw the consumer to pick up the packaging to further inspect the product.
  • Have a clean and clear message that relates to the consumer.

The reality is, if the consumer doesn’t notice your product, they won’t be able to buy it.  Uniqueness and creativeness need to drive your packaging design.  When a consumer sees something that is new or different from what they expect to find, their attention is captured.

When consumers scan, the packaging design needs to be the connection to help them discover your product.  Creating a packaging design that helps the consumer to find your product is the first step in getting your product to the check out.  Stay tuned for Week 2: Pricing.

Don’t miss a week! To get the next post in this series sent directly to your email, subscribe at, www.brianpankratz.com.

To learn more on packaging your product so that it can be found, contact Brian Pankratz, bpankratz@mercuryplasticsinc.com.

– Week 3: How Important is Profit? Plan-Plan-Plan!

09 Wednesday Jan 2013

Posted by in Cost Savings, Packaging Design, Product Development

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ProfitWelcome to week three of, “How to cut costs and maximize profit in the New Year.” Let’s start with a question:  How important is profit to your company?  The ability to keep the doors open depends on your ability to create profit.  Not only is being profitable important, it allows organizations options to produce additional growth.  Investing in new equipment and launching new products is dependent on the ability to create profit.

A quick look back…
To summarize where we have been in this series…in week one, we reviewed ways to design your packaging to increase profits.  In week two, we covered how being sustainable can increase profits.  This week we are going to focus on how planning can either increase or take away profit.

Plan-Plan-Plan
Regardless of what industry you are in, the same goes for all…poor planning will contribute to increased costs.  The better planner you are, the more you can eliminate added costs.  How orders are placed, how packaging is designed, and how much time is allowed to complete projects are all examples of areas planning is important.

Example:

In the year 2013, company ABC plans on launching five new products.  They are similar in size and shape, but do have features that make them different.  The method of packaging will be a clamshell with an insert card. 

Poor planning: Create five different clamshells to custom fit each product.

Good planning:  Create one clamshell that can hold all five different products.  (If needed, create a smaller insert tray to better hold the product in place.)

Result:  The “Good planning” example will have the same packaging for all five parts.  Since the packaging is similar for all five, the quantities will be more, which will allow for better pricing and will result in one part number being used over five parts.  The insert cards will be a common die line which will result in better pricing for printing.  Also, it will reduce the chance for obsolescence packaging costs.

There are several examples similar to the one above that can lead to increased costs due to poor planning.  The goal is to work with suppliers that can identify these areas and help reduce your costs resulting in increased profits.  Sometimes, identifying these areas can be difficult, so it is important to partner with those who have a track record of reducing costs while increasing the value of your packaging.  Create profit in 2013 and do it by being good planners!

For questions or for more information on how you can increase profits in the coming year, contact Brian Pankratz at Mercury Plastics, Inc.  bpankratz@mercuryplasticsinc.com.

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What’s Your Problem?

18 Sunday Nov 2012

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As product “XYZ” sits on the shelf collecting dust, the marketing and design team for the unpopular product go to work creating new packaging designs to replace their recent failed attempt.  Excitement flares with each new design that gets passed around, but wait…did anyone ask, “What’s the problem?”  Is there a reason product lingers on the shelf and attracts zero attention?

Identification
Before any new design is produced, research needs to be conducted on why the current packaging is not performing.  Many factors contribute to the success or demise of a product; including: cost, shelf visibility, quality of raw materials, graphics, colors, etc.  Before a new design is created, research should be conducted to determine what the problem is.

Example
A lot can be learned from visiting your product in the retail environment.  If you walked up to your product on the shelf to find all of your packaging slightly damaged or dented, you may have just found some answers on why your product isn’t selling.  Maybe the right materials were not specified creating packaging that is deteriorating prior to purchase.  Knowing this information would certainly be helpful when creating new designs.

Know Your Variables
There are different variables that need to be acknowledged when creating new packaging.  Variables such as visibility of product, “try me” features, benefits included, etc.  Know what type of information the consumer is looking for and then provide those features or options.

Packaging design should never detract from the product, it should always add value.  Prior to creating a new design, know why your current packaging is not performing.  Always start with identifying the issues of your current packaging so that those same issues can be avoided in future designs and you know what your problem is!

Need help with your designs?  Don’t hesitate to contact Brian Pankratz – bpankratz@mercuryplasticsinc.com.

Packaging Study Results Are A Must See!

11 Sunday Nov 2012

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Do you know the best way to package your product?  Does your product compete on the shelf with other products? If so, you may want to review a recent study that was conducted by Klockner Pentaplast (KP), a manufacturer of plastic films.

Summary
Klockner conducted a study to determine how consumers shop for product.  The same product was packaged in both a clamshell and a paper board carton.  The behaviors of shoppers were studied and the results were shared.

Here is what they found:
1.  Product packaged in clamshell type packaging sold on average 400 percent more.
2.  The consumer was able to find their product on average 40 percent quicker when they were able to see the product.
3.  Clamshell packaging maintained attention longer by 343 percent.
4.  Clamshell packages received 675 percent more fixations than cartons.
5.  Clamshell packages were purchased over 400 percent more than the standard paper board carton.

After they shopped
After the participants shopped, they were asked to fill out a general questionnaire about their shopping experience.  Over 88 percent stated that it was important to see the product they purchased.  They also agreed the plastic packaging was higher quality and more tamper-resistant.

My thoughts
I want to take the time to look at this study, not from a plastic film manufacturers point of view, but from someone who designs and manufacturers both clamshell and paper board carton packaging on a daily basis.

What are the main take-aways?
It is clear that when the consumer can see the product, it allows them to get a comfort of what the product is and what they are buying.  The main point of the study is clamshell vs. paper board carton.  One could argue that other types of packaging, such as windowed cartons, sealed or trapped blister packs, etc., may have a different outcome in the study.  Debating this would only get you unanswered questions, just don’t forget the main take-away, show your product!

Even bigger
We all know that packaging is considerably more complex than deciding clamshell vs. paper board carton.  If you have a clear understanding of how consumers shop, you also know that it isn’t only about clamshell vs. paper board carton.  Colors, images, brand recognition, sustainability concerns, etc. play an enormous role on how packaging is designed.

When developing packaging for your product, ensure to explore all your options.  Your packaging designs are only limited by the person designing them.  Engage innovation, creativity, and be different to draw attention to your product and gain the attention of the consumer.

Read Klockner’s full study here.

If you would like more information about ways to create new packaging designs that sell, contact Brian – bpankratz@mercuryplasticsinc.com.

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**Series Finale** “Buyers Guide to Packaging” – Week 9: Are You Impressionable?

14 Sunday Oct 2012

Posted by in Info for Buyers, Packaging Design, Quality

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If you have been following the “Buyers Guide to Packaging” series from the beginning, I hope you have learned some valuable information that will help you be more successful.  I invite you to continue to follow along each week as I continue to uncover new subjects that help you to understand the packaging industry. Don’t forget to subscribe at www.brianpankratz, to have each week sent directly to your inbox.

One of My Favorites:
One of my favorite movies is “Good Will Hunting.”  There is a scene in this movie that’s absolutely awesome.  In a previous scene, Will Hunting (Matt Damon) talks bad about a painting that his psychiatrist, Sean Maguire (Robin Williams) painted.  Later in the movie, Robin Williams meets Matt Damon on a park bench and Robin Williams returns the favor speaking directly into the heart of Matt Damon.

Although Matt Damon is considered a genius on many levels, Robin Williams asks him if he has ever been inside the Sistine Chapel, or knows what it smells like when you walk in the door, or what it’s like to stand and look up at the magnificent painting with your own eyes.  He then continues to ask him if he knows what it’s like to wake up next to a woman and feel true happiness.

Although Matt Damon understands what he has read and been told, he lacks the first-hand knowledge that you can only get by actually being somewhere.  This specifically goes for your suppliers as well.  In order to get a true understanding of your supply base, you need to take the time and make the visit.

What Can You Learn?
Yes, we are all busy, however, by taking the time to visit your suppliers, you can learn a great deal about them.  If you are new to the industry, it is good to spend time with your suppliers to get an understanding of how each manufacturing process works.  If you have been in industry a while, then put your experience to work to determine if your supplier is operating to meet or exceed your expectations.

Tips for Your Visit
I want to equip you with some questions to answer during your visit.  The answers to these questions will help determine how effective the supplier is:

–  What capabilities does the supplier have?
It is good to use suppliers that can be utilized for many different disciplines.  Suppliers that have more capabilities can cut down on the number of suppliers needed.

–  Who else does the supplier currently work with? How long?
It is important to know who the supplier’s customer base is and how long they have been working together.  It is also important to know who the supplier worked with previously and why they are not working with them any more.  Good suppliers should have reputable sources that they work with.  My company creates packaging solutions for nine out of the top 20 companies on the Fortune 500 list.  We couldn’t do that if our organization was riddled with quality issues and a lack of ability to perform!

–  What Strengths and Weaknesses Are Visible?
Cleanliness, lighting, clutter, clear labels on materials, good work/product flow, etc., are all areas to look for.   One of my favorite questions to ask someone who is manufacturing product is…“how do you know you are making acceptable product?”  If the operator cannot answer this question…beware!

–  Ask Questions!
When I give tours of our facility, I don’t expect our customers to understand all the details of what we do.  I would rather them ask questions so they can gain a full understanding of our operation.  Don’t be afraid to ask a lot of questions.  It is the ability to understand the operation that will give you the knowledge to be a better buyer.

Yes, visiting suppliers takes time, energy, and money for travel.  Ensure that you are working with good suppliers, not by hearing about them, but by visiting them.  Walk the floor and create a learning experience to enhance your knowledge on how to better serve your company and your products.

If you would like more information about Mercury Plastics new products or are someone looking for packaging solutions and want to learn more about the packaging industry, contact Brian – bpankratz@mercuryplasticsinc.com.

Don’t miss a week! Sign-up today at http://www.brianpankratz.com to get Next Week’s Topic:  “Don’t Waste a Holiday!  Holiday Packaging Ideas” sent directly to your email.

“Buyers Guide to Packaging” – Week 4: Eliminate the Spaghetti Dinner – Order Single Source Solutions®

08 Saturday Sep 2012

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If you were to create a flow diagram of the tasks in a buyer’s work day, it would resemble a spaghetti dinner (see Figure 1).  A buyer’s day is filled with getting quotes from multiple suppliers, issuing purchase orders, handling design issues, traveling to multiple companies for meetings, setting up deliveries, and the list goes on.  For some buyers, this spaghetti dinner can be hard to digest.

Simplify for savings:
Thankfully, there’s more on the menu than spaghetti .  This past week, Packaging Digest released an article about the how using a packaging supplier who has the capability to be a single source solutions provider can result in major benefits, major benefits that save money and help to reduce the many steps of dealing with multiple suppliers.

There is a list of both benefits and cost reductions associated with working with a supplier who can provide single source packaging solutions.

Cost reductions include:
–  Reduced freight costs
–  Decreased administrative responsibilities, such as; PO’s, setting up delivery appointments, etc.
–  Engineering and design costs reduced

Benefits include:
–  Increased speed to market
–  More focus to products and profitability for manufacturer
–  Less on-hand inventory to manage

A new diagram
Working with a supplier that can provide single source solutions results in a new diagram (see Figure 2), allowing buyers the opportunity to reverse the pattern of having to do more with less, being effective and taking unneeded steps out of their day.

Single source solution suppliers can be the missing link to help manufacturers be successful and profitable in a growing and competitive market.  Utilize the resources of key suppliers and grow your brand and your profit margin.

Don’t miss a week! Sign-up today at http://www.brianpankratz.com to get week 5 of “Buyers Guide to Packaging” sent directly to your email.

For more information or for any questions, please contact: Brian Pankratz.  bpankratz@mercuryplasticsinc.com

– Who Defines Quality For Your Product –

06 Friday Jul 2012

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What does it mean to have good quality? 

The answer to this question will be different depending on who you ask, but whose opinion really matters anyways?  And why is it important to define quality for each individual part or product you manufacture?

Before I go further, I want to make it clear that the customer defines the word, “Quality.”

Know the Expectations:
The quality specifications should be clear in the initial quote phase and should carry through to production.  Knowing what the customer’s expectations are for their packaging is important.  Using a higher grade material when not needed can cost the customer significantly more money than expected.  Don’t assume!

Know Your Materials and Process:
Knowing the capabilities of your materials and process is key to understanding what specifications need to be defined with the customer.  Since there is a clarity difference between utility grade RPET and virgin PET, which one do they need?  What type of quality is being requested?  Is a spot color being expected for their company logo and you are running 4 color process in your printing operation?  Know what your materials and processes are capable of and define the variables that exist.

Agree on the Criteria:
Once the variables are identified, agreed upon standards need to be set.  For printing, it is important to get light/dark standards.  For thermoforming, it is important to agree upon how many imperfections are allowed in the plastic.  For contract packaging, you need to agree on the appearance of the finished product.

Unfortunately, many companies have scrapped acceptable parts and have also sent inferior product to the customer only to find out that their views of “Quality”, didn’t match.

For further information on creating quality packaging, contact Brian Pankratz at Mercury Plastics, Inc. (bpankratz@mercuryplasticsinc.com)

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The Forgotten Cost in Packaging Design – Don’t Let It Happen To You

29 Friday Jun 2012

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There are many costs associated with packaging a product.  While the raw materials of the packaging are mainly concentrated on in the beginning stages of development, an equal amount of emphasis should be put on the labor to assemble.

We’ve all been there; right…someone emails a great packaging concept to us for review.  While reviewing the concept on your computer screen, you count 3 different insert cards, a plastic tray which goes inside of a plastic clamshell, an instruction sheet and then let’s not forget about the actual product we are trying to sell along with individual attachments to our product.  You view the quote sheet and it lists all of the components, but where are the labor costs to assemble this masterpiece?

Sound familiar?

Being a designer, printer, thermoformer, and co-packer of packaging components, we place a high emphasis on the cost associated with the assembly of the packaging we design.  Labor costs continue to increase; being able to design packaging that is easy to assemble is a key ingredient to the profitability of a product.

Don’t let it happen to you; be aware of the costs to assemble and seek guidance on any improvements that can be made to take the cost of assembly out.

For further information on if you can remove unneeded costs associated with packaging assembly, contact Brian Pankratz at Mercury Plastics, Inc. (bpankratz@mercuryplasticsinc.com)

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“We Didn’t Even Know That Was Possible!” – Staying Current

22 Friday Jun 2012

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As I work with different companies to create new packaging designs and concepts, I continue to hear the same expression from high level marketing teams, “We didn’t even know that was possible!” 

I have to admit, the first time I heard that expression; I was a bit surprised.

After careful consideration, it became clear why this comment is so prevalent.  The fact is, the packaging industry has many different facets and each one is evolving at an ever-increasing pace with better technology, raw materials, processes, equipment, etc.  New designs are possible today that were once considered impossible; including certain aspects of thermoforming, printing, sealing card-to-card without heat or tooling, etc.  The packaging industry continues to break new ground and the questions that do not get asked – do not get answered!

When it is time to develop your packaging, your greatest advantage is to be informed on all of the options available, asking lots of questions, and partnering with professionals in the industry.  Stay informed so that you can make the best decision possible for your product.  Don’t assume that an innovative design will be higher in cost or that unique packages are impossible.  In most cases, through the development of new packaging, significant costs savings can be realized and fresh designs can be achieved.

The packaging world continues to evolve, don’t continually be the one that is last to the market with a fresh design.

If you would like to get information on what is now possible for your product or if you have questions, please contact Brian Pankratz at Mercury Plastics, Inc. (bpankratz@mercuryplasticsinc.com)

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“So What?” – Got An Answer?

07 Thursday Jun 2012

Posted by in Marketing, Packaging Design, Product Development

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I had a professor in college that would randomly pause during his lectures and ask the class a simple question, “So what?”  I have to admit, when I first heard him ask it, I thought he was a little crazy, but then I realized why he was asking it and it turned out to be pure genius.

So, what did he mean when he asked, “So what?”  Asking it another way might be, “So, why is the information I am teaching important?” The question was being asked from the student’s point of view, he was helping us to make a personal connection with the information being taught.  Connections like; how can I use the information in the future, how can I benefit from knowing this information, and what types of situations in the future will I need this information were answered to establish a relationship between the information and the individual.

Have you ever asked that about your product’s packaging…“So what?”  Asking this question another way might be, “So, what is so special about my packaging that differentiates it from its competitors?”  Differentiation is one of the most important things you can offer your brand.

Out of our 5 senses, the sense we rely on the most as a consumer is our sight.  As we scan product, our brain registers things we see, it passes over things we have seen before, but when it arrives on something unique, interesting, or maybe colorful, our curiosity is momentarily captured.  When we dare to be different, we attract attention.

There is an appreciation for companies who are innovative and set themselves apart from their competition.  The companies who set themselves apart have done so by personal connections with the consumer.  They have answered the “So what?” question and have found answers that connect the consumer to their product.

Can you answer the “So what?” question about your product?

For questions or more information on how you can improve your packaging design, contact Brian Pankratz at Mercury Plastics, Inc. (bpankratz@mercuryplasticsinc.com)

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One Of The Biggest Mistakes During A Product Launch

24 Thursday May 2012

Posted by in Marketing, Packaging Design, Product Development

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Let’s start with a question: “When should we start to develop packaging for our new products?” Packaging is often an afterthought and is given little time to develop.  Product development teams slave over every little detail of the product itself, and as the launch date sneaks up, packaging for the product gets rushed.  Sound familiar?

In this scenario, the product team didn’t help the future success of the product.  There are many of us who understand the value of good packaging and what it takes to create, but for those who don’t, their product is at the mercy of their ignorance.  According to Marty Neumeier in his book The Brand Gap, “A retail package is the last and best chance to make a sale.”  If this statement is true, then significant time and effort should be put into the packaging of the product.

Here is a list of some benefits for developing packaging with the product:

  • Product features are revealed, not hidden.
  • Packaging can be designed for dual purpose (i.e. carry case, protector for future use, etc.)
  • Market studies on existing product packaging can be done ahead of time.
  • Ways to differentiate the new product from its competitors.
  • Speed to Market:  packaging is developed during product development resulting in less time after product development is completed.

Let’s put ourselves in the shoes of the consumer…If we’re holding two very similar products from two different manufacturers, one in each hand, what will help us to make our decision on which one to buy? That’s right…the one that communicated the best value.

Get the right people involved early so that packaging designs that catch the attention of the consumer can be created.  You don’t need to have all the answers yourself; you just need to call those who do.

For additional information or questions, contact Brian Pankratz at Mercury Plastics, Inc. (bpankratz@mercuryplasticsinc.com)

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What You Need To Know About That “Hard-To-Open” Packaging!

17 Thursday May 2012

Posted by in Consumer Satisfaction, Marketing, Packaging Design

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Plastic packaging has attracted negative attention over the years for being hard to open?  Retailers want secure packaging for their product.  Manufacturers and packaging designers are in search of packaging that is secure and will not contribute to increased theft rates.

Over the years manufacturers have been blamed because packaging is too hard to open.  Claims of people getting hurt while opening the packaging has created a market where additional tools were created just to get inside the packaging.

As manufacturers, we understand that in some cases, packaging was created difficult to open for a reason.  High theft rates from poor packaging can result in product being pulled from the shelves.  Good packaging serves a purpose for deterring individuals from shop lifting. We are now faced with the challenge of creating a secure package that is also easy to open.

Going forward, there is hope that will change the negative perception of opening packages. New packaging has been developed that offers both security and easy open features.  Packaging that creates a positive experience with the consumer and will get them talking in a positive way about the new packaging design.  Can you imagine packaging that offers security but also “POPS” open?  Easy open features are getting the attention of many manufacturers and praises from many consumers in the market.

New packaging designs have been developed that leave the consumer praising the product because of the positive experience that was created from purchase to product use.  Make opening packages an experience the consumer will not forget.

For additional information or questions, contact Brian Pankratz (bpankratz@mercuryplasticsinc.com)

 

 

 

The Bottom Line – Up or Down

05 Thursday Apr 2012

Posted by in Packaging Design

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As I consult new and existing companies around the U.S. for packaging solutions, one thing is consistently clear in most cases, a new design was well overdue.  Not only was company XYZ overpaying for their packaging, their packaging was limiting their sales potential with being unattractive on the shelf.

Overpaying for packaging is one thing that can cripple the profitability of an organization.  Keeping a profitable company is harder to do today than it was in years past.  The rising costs of our raw materials and resources are forcing us to look at ways to save dollars and cents, and packaging should be at the top of the list.  The average consumer doesn’t buy the product to get the packaging, but the packaging can help the consumer to buy the product.  (Do not try to say that last sentence 3 times real fast)

So, how do you know if you are paying too much for packaging? Seems like a simple and straight forward question, right?  Here are a few things to consider when attempting to answer this question…

  • What is the intent of my packaging?
  • Who am I selling to?
  • Where is my product being sold?
  • What materials am I currently using?
  • Does my packaging add labor to my assembly?
  • Are there new designs that could increase sales?
  • What is the plastic to paperboard ratio of my design?

Yup, you guessed it…simple questions can get complicated rather quickly.  There is no danger in asking the questions above.  But, there is significant danger in an organization that wishes not ask the questions.  Not answering these question can lead to missed opportunity for growth and future sales.

For additional information or questions, contact Brian Pankratz (bpankratz@mercuryplasticsinc.com)